Key Takeaways
The Air New Zealand Airpoints program leaves a lot to be desired:
- Earning Airpoints Dollars is challenging with no co-branded credit cards (for U.S. customers) and no credit card transfer partners
- Redeeming is also fraught with pitfalls
- Air New Zealand redemptions are strictly 1 Airpoints Dollar to 1 New Zealand dollar
- Partner bookings can be valuable but are time consuming and not bookable online
- The high point of the program is its elite status perks, especially if you fly the airline regularly and earn Gold or higher
Reward Program Ratings
Hobby Score
2.5Travel Partner Transfers
Transfers In
Transfers Out
Points Transfer Guide
Associated Alliances
Air New Zealand Airpoints associated alliance is Star Alliance
Visit Star AllianceHow to Earn Miles
You can earn New Zealand Airpoints Dollars when you fly with the airline and most of its partners. There are no co-branded credit cards available to U.S. customers, and the only transfer partner is Marriott Bonvoy.
Earn by Flying Air New Zealand
- You earn Airpoints Dollars on Air New Zealand flights unless you book with Airpoints Dollars or buy a Greenlight Grabaseat fare.
- Earnings depend on cabin class, flight distance, and whether it is a domestic or international route.
- Air New Zealand does not publish an earning chart, so use their Airpoints calculator to see how many points you’ll earn on a specific flight.
Note that Air New Zealand treats earning and redeeming differently from most airlines. You earn “Airpoints Dollars,” which are tied directly to the New Zealand dollar. For example, you might earn 45 Airpoints Dollars for an economy flight from Los Angeles to Auckland. While this looks low compared to traditional mileage programs, redemptions are also fixed at 1 Airpoints Dollar to 1 New Zealand dollar, so the valuation structure is unique.
Flying with Partners (alliance and non-alliance partners)
- Air New Zealand is part of Star Alliance, so flights on partner airlines can earn you Airpoints Dollars.
- Use the Airpoints calculator to check earning rates for any Star Alliance or partner flight.
Our Favorite Cards
Marriott Bonvoy Boundless
Other Options to Earn
How to Redeem Miles
Redeeming Air New Zealand Airpoints Dollars can feel confusing if you’re used to traditional mileage programs.
- Airpoints Dollars convert directly to New Zealand dollars at a fixed 1:1 rate.
- Since 1 NZD is currently about $0.57 USD, the system takes some getting used to.
- You may earn far fewer “points” on a flight than with U.S.-based programs
- But the redemption rates are also much lower and tied to cash prices.
- Because Air New Zealand ties its own award prices directly to the cash fare, using Airpoints Dollars for Air New Zealand flights rarely provides strong value.
Redeeming on partner airlines
The better option is redeeming for partner flights, since partner awards use a traditional award chart rather than the fixed-value model.
- The downside is that partner redemptions require extra work.
- You cannot search partner award space on Air New Zealand’s website.
- You must search availability on partners like United or Air Canada.
- Once you confirm a seat is available, you must call Air New Zealand to book with Airpoints Dollars.
Here is the award chart for partner flights, priced per one-way sector. Distances are listed in kilometers rather than miles. While this is the most valuable to redeem miles, the process is cumbersome.
- You must determine the distance of your flight in kilometers
- Then find the rate on the chart
- Next search award space on a partner like United or Singapore Airlines
- Finally call Air New Zealand to complete the booking.
It’s far more work than with most Star Alliance programs, and even then, true sweet spots are rare. The only real reason to use Air New Zealand for award bookings is if you already have a balance of Airpoints Dollars from flying on the airline. If so, check out our sweet spots to extract the best value you can.
Sweet Spots Finder
Discover your points' highest-value redemption options. Use the filters to find the optimal sweet spot for your next trip.
Booking Tips
Changing your flight with Air New Zealand Airpoints
- NZ$50 each way for Global Sale Fares
- NZ$80 each way for economy and premium economy and NZ$100 on Global Saver Fares
- NZ$100 for business premier on Global Saver Fares
- No fee for Global Flexi Fares
Canceling your flight with Air New Zealand Airpoints
- Global Sale Fares are nonrefundable
- NZ$150 each way for economy on Global Saver Fares
- NZ$200 each way for premium economy on Global Saver Fares
- NZ$250 each way for business premier on Global Saver Fares
- F Class (grabaseat) fares are nonrefundable
Who is it best for?
Air New Zealand Airpoints is not a strong program unless you live in New Zealand or travel to Oceania regularly and earn Airpoints Dollars by flying the airline. For U.S.-based travelers, earning Airpoints Dollars is difficult due to the lack of co-branded cards and transfer partners.
Even if you could build a large balance, the redemption options fall short. Air New Zealand ties all redemptions directly to the cash price at a 1:1 ratio in New Zealand dollars. Partner awards are better but come with major drawbacks. You must calculate distances in kilometers, match award space using another airline’s site, then call to book. It’s time consuming and frustrating.
The one bright spot is elite status. Gold and Elite members receive excellent perks, and frequent flyers will be treated well. For most travelers, though, Air New Zealand Airpoints is a program you can safely skip.
Status Levels Explained
There are three elite status levels with Air New Zealand, and you must earn a set number of Status Points to reach each tier. You earn Status Points on eligible Air New Zealand flights and many Star Alliance flights. To see how many you will earn on a specific route, use the Airpoints Calculator.
Once you reach a tier, you receive a reduced requirement to renew it the following year. When you earn the needed Status Points within a 12-month period, your benefits begin immediately, and your status extends 12 months forward. If you reach a higher tier during that window, your benefits update and your end date resets for another 12 months.
Elite Status Levels
Here are the three levels, requirements you’ll need to get to each level, requirements to remain at that level, and the benefits of each
- Air New Zealand, Star Alliance, and partner lounge access for you and a guest traveling on the same service
- 2 Recognition Upgrades
- OneUp upgrade option (must still use Airpoints Dollars or cash); upweighted by 30%
- Complimentary frequent flier seating
- 1 extra checked bag on domestic and international flights
- 2 pieces of carry-on luggage allowed
- Fast Bag
- Priority check-in, boarding, and baggage claim
- Voucher for a complimentary, one room category, hotel upgrade at participating hotels in New Zealand and Australia
- Voucher for a complimentary, one car type rental car upgrade at participating hotels in New Zealand and Australia
- Frequent flier status boost
- No Airpoints expiry
- Nominate two people to join your gifting registry who do not have the same address as you
- Parental status hold
- Star Alliance Gold status
- Same lounge access as Gold but with up to 3 guests
- Elite upgrade requests can be applied up to 355 days in advance
- 2 Recognition Upgrades and 1 short-haul Recognition Upgrade
- Elite Airpoints Dollars Upgrade
- Gift Recognition Upgrades and Airpoints Dollars Upgrades to a member on your gifting registry
- Nominate someone to become an Elite Partner, who will receive many of the same benefits
- 5 complimentary Air New Zealand valet parking eVouchers
- Elite threshold gifts
- Retaining Elite status - roll over status points
- If you earn more than 2400 Status Points since the last requalification date, you will receive a banked year at Elite Status to use in the future
- Nominate four people to join your gifting registry who do not have the same address as you
FAQs
- Can you get points for past flights?
- Yes. You can claim missing Airpoints Dollars for past flights as long as you submit your request within six months of travel. You’ll need details like the airline, ticket number, dates, airports, flight number, booking class, and seat number.
- How can I spend my Air NZ Airpoints?
- You can spend Airpoints Dollars on flights, upgrades, car rentals, or a Koru membership. The best value is usually flights on partner airlines since those use an award chart. Air New Zealand award prices are tied directly to the cash fare at a 1:1 rate.
- How to get a free upgrade on Air New Zealand?
- You can only receive a free upgrade by holding Gold or Elite status. Gold members get two Recognition Upgrades each membership year. Elite members receive two as well, plus one short-haul Recognition Upgrade they can use on eligible flights.
- Can I use United points on Air New Zealand?
- Yes, but only through United’s MileagePlus program. You cannot redeem United points directly on Air New Zealand’s site. You can book Air New Zealand flights with United points or use Airpoints Dollars to book United flights if award space is available.
